"So grateful for finding you and your quirky little gym; it was exactly what we needed.  Great location, great people, and everything you need whatever time of day you need it.  Who could ask for more?  But I'm particularly grateful to have met you, and to have encountered your wonderful, can-do attitude.  I never felt intimidated and you created a pathway for me to return to a gym, and to exercise, and it was a wonderful experience for me. You have no idea what a huge gift that is, in and of itself."